Return Policy

Thank you for your interest in Hothope Commercial Ice Makers.

Amazon Purchases

Please note that this website serves as an informational community resource. We do not directly sell, stock, or ship any products. All Hothope ice makers are sold exclusively through Amazon.com.

As such, all returns, refunds, and exchanges are subject to Amazon's Return Policy. We do not have the ability to process returns or access your order information.

How to Return an Item

To initiate a return for a product purchased on Amazon:

1. Go to "Your Orders" on Amazon.com.
2. Locate the Hothope ice maker you purchased.
3. Select "Return or Replace Items" and follow the prompts.